Predict churn
before it happens.
OctaneLQ connects billing, product and support data into a single risk model, scores every account daily, and fires the retention playbook while the renewal is still winnable.
14-day trial · no card required
SOC 2 Type II · GDPR
Live in under 3 minutes
Native connectivity
Average drop in logo churn across B2B portfolios within the first 90 days of scoring.
Aggregate ARR preserved for OctaneLQ customers in the last fiscal quarter alone.
Model accuracy validated against 3 years of historical cancellation and downgrade data.
Median warning window between the first risk spike and the renewal decision date.
The intelligence layer
your stack is missing.
CRMs are reactive archives — they tell you an account left. OctaneLQ turns the same data into a predictive engine that surfaces churn signals weeks before they reach your support desk.
Explore the dashboardReal-time risk scoring
A weighted 0–100 score per account, recalculated nightly from login recency, feature depth, payment failures and support pressure — with the factor breakdown behind every number.
Automated interventions
Slack alerts, retention emails and CRM tasks fire the moment an account crosses your thresholds. No dashboard babysitting, no weekly export ritual.
Account forensics
Drill into any customer with 30-day usage curves, billing events, support escalations and every intervention your team has sent, on one timeline.
Revenue forecasting
Translate risk into dollars. Project end-of-quarter net revenue retention with confidence bands your CFO will actually accept.
One surface for every account on the edge.
Risk distribution
See the whole book bucketed from low to critical, filtered by segment, plan or owner.
Priority queue
The table is sorted by ARR at risk, not alphabetically — your CSMs work the biggest save first.
Insight feed
Plain-language explanations of what changed this week and which cohort is driving it.
From raw events to a saved renewal.
Connect your tools
Authorize Stripe, Mixpanel and Slack over OAuth in under three minutes. No engineering ticket, no data warehouse, no CSV.
Avg. setup: 2m 40s
The engine models your signals
We backfill 12 months of history, learn what churn looked like in your product, and produce a weighted 0–100 risk score per account.
First scores: ~20 min
Save the account 41 days early
Your playbooks trigger the moment risk spikes, so the save call happens while the renewal is still winnable.
Median lead time: 41d
Retention teams that stopped guessing.
“We cut gross churn from 2.4% to 1.5% monthly in one quarter. The score explanations are what sold the team — nobody trusts a black box in a QBR.”
“OctaneLQ replaced a Looker dashboard nobody opened and a spreadsheet three people maintained. Now the alert lands in Slack with the save play attached.”
“The 41-day lead time is the whole product. Renewals we used to lose silently now get an exec touch six weeks out.”
Priced against the revenue you keep.
Growth
For teams protecting their first million in ARR.
billed monthly
Start free trial- Up to 5,000 tracked users
- 3 integrations
- Nightly risk scoring
- Weekly risk digest
- Email interventions
Pro
For CS orgs running retention as a program.
billed monthly
Start free trial- Up to 25,000 tracked users
- 7 integrations
- Real-time Slack alerts
- Unlimited automation playbooks
- Factor-level score breakdowns
- Revenue forecasting
Enterprise
For multi-product companies with custom models.
- Unlimited tracked users
- Unlimited integrations
- Custom ML models
- Dedicated CSM & 99.9% SLA
- SSO / SCIM provisioning
- Audit logs & data residency
Against the tools you already tried.
| Capability | OctaneLQ | CRM health field | BI dashboard |
|---|---|---|---|
| Predictive risk score | 0–100, nightly | ||
| Factor-level explanation | Manual | ||
| Automated interventions | Slack, email, CRM | Email only | |
| Time to first insight | ~20 minutes | Weeks | Days |
| Maintained by | Nobody | Ops team | An analyst |
Enterprise-grade by default.
Your revenue data is the most sensitive dataset in the company. We treat it that way — least-privilege access, full audit trails, and no model training on customer data.
SOC 2 Type II
Audited annually, report available under NDA.
Encrypted end to end
AES-256 at rest, TLS 1.3 in transit, per-tenant keys.
SSO & SCIM
Okta, Entra ID and Google Workspace on Enterprise.
Data residency
US or EU processing regions, chosen per workspace.
Every quiet account is a countdown.
Connect your stack in three minutes and see which renewals are already slipping.